The TrallyMeds journey is designed with precision and
dedication. Our US-certified physicians go beyond the
ordinary, meticulously examining your unique health
profile. It's more than just convenience; it's about you
receiving personalized attention throughout your
healthcare experience. Discover our expanding product
offerings, providing care independent of insurance
coverage and at unmatched prices, with no hidden fees.
Your path to wellness is our priority at TrallyMeds,
where your health journey is crafted with expertise and
dedication.
What is the TrallyMeds process?
Start by choosing the therapy that suits your needs.
Click "Become a Patient" and respond to a few medical
questions. Our US-based doctors will thoroughly review
your information and prescribe medications when deemed
suitable. Expect to hear back from one of our doctors
within approximately 24 hours. In certain states, a
video or phone consultation may be necessary. In such
cases, our dedicated doctors will reach out to you,
ensuring your consultation is completed seamlessly
through the required method.
How much does TrallyMeds cost?
In most cases, you may be eligible for a consultation at
no-cost included with your order. If medication therapy
is appropriate, you will be able to purchase it through
the Trally Meds platform at far lower costs than other
sites and even cheaper than your local pharmacy.
Consultations are always free. If medication therapy is
appropriate, you will be able to purchase it through the
Trally Meds platform at low costs with complimentary
delivery included.
Other
Can I use my health insurance?
We do not accept insurance. We believe an individual’s
access to quality care should not depend on a third
party’s opinion. TrallyMeds has removed the barriers
traditional insurers can cause and replaced them with
transparency and convenience. Our prices for your
doctor consultation and medication are
industry-leading and oftentimes cheaper than using
insurance.
Is it legal to prescribe medications online?
Yes. Each doctor you interact with is licensed to
prescribe medicine and treat patients in the state you
live in, This allows you to get the medications you
need, on your schedule, hassle-free.
Can I use my local pharmacy?
Yes. You can choose to use your local pharmacy and our
doctors can send your prescription to them. However, the
cheapest pricing and most convenient option will be
through TrallyMeds’s network of affiliated pharmacies.
We cannot guarantee drug pricing at your local pharmacy.
When will I be charged for my medication?
You will be billed for you medication when it is
prescribed, and then it will be shipped to you at no
cost
Is my information safe?
Yes. We take protecting your information seriously.
Please read our Privacy Policy for details.
How old do I have to be to use Trally Meds?
We treat patients 18 years of age and older. If you are
younger than 18 years of age, please seek treatment from
a local primary care physician.
If I’m having an emergency, what should I do?
In case of emergency please call 9-1-1.
Why do I need to submit a copy of my photo ID and take
a picture of myself?
State Regulations require that our medical providers see
who we are treating. This is why we may ask you to take
a picture of yourself and your photo ID.
Ordering
Where does TrallyMeds offer service?
TrallyMeds offers service in the United States only
but based on the therapy and medication being
prescribed, there may be restrictions based on state.
This will be disclosed and confirmed per therapy and
as part of the intake process.
Do I need to sign for my order?
No. Your medication will ship via Rush No-Contact
delivery, a signature is not required.
How do I changed my credit card?
You can change your method of payment at any time. Login
to your TrallyMeds member portal and follow the
prompts
What if I have a problem with my order or my account
and need help?
Click on the “Contact us” section of this site and
create a ticket. Our team will then review and get back
to you to resolve your inquiry.
How long will it take to get my medication?
Once you complete the online visit, you’ll hear back
from one of our US-based doctors in 24 hours (some
States will require a live chat or video consultation).
Orders will then be sent to the dispensing pharmacy and
shipped.
How can I change my shipping address?
Login to your TrallyMeds member portal and update your
shipping address at any time. Once your medication is
shipped and delivered, you can change your address for
all future shipments
Returns
How do I reorder or cancel?
Login to your TrallyMeds member portal and reorder or
cancel at any time. You will be contacted before your
medication is to be refilled and billed to your credit
card. Your medication will then be shipped.
Can I return my medications once I receive them?
Federal and State law do not allow medication returns.
Therefore, all sales are final. If you have a specific
concern, please create a ticket in the “Contact us”
section and we’ll get back with you.
Can't find your answer in the FAQ? Ask us directly.